Manager - PMO

Role : Manager - PMO

About ArisGlobal (www.arisglobal.com):

ArisGlobal is empowering life science organizations to deliver breakthroughs faster, accurately, and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world.

2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a “Key Player.” Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever.

Experience :

• Overall Experience of 8-10 years
• Project Management Office experience of 7-8 years
• Experience of 4-5 years in OpenAir tool PMO and Admin
• Manage PMO team operations effectively by prioritizing tasks considering the available bandwidth.

Project Monitoring and Reporting

• Establish and monitor project level KPIs.
• Drives weekly project review meetings at regional level.
• Drive implementation of Risk management through OpenAir in Delivery project and programs.
• Review and monitor project change requests.
• Implement Customer Satisfaction Survey process and track it periodically with the Project Managers and Regional Heads.
• Train the Project Managers on tools, techniques, and methodologies from time to time.

PMO Tool Related :

• Monitoring Projects and Users creation in the OpenAir tool.
• Perform onboarding and offboarding of resources in OA and maintain accurate user level information in the system at all times.
• Coordinate for key resource staffing and booking with the Delivery Team.
• Project Bookings related assistance
• Work with Presales team to Resources Planning for the Pipeline Deals
• Create dashboards and present project metrics and performance information to Regional Heads and higher.
• Serve as a secondary admin in managing PSA tool.

PMO Processes :

• Prepare documentation, manuals, SOPs and how-to guides related to tools and processes.
• Continuously drive process improvements and recommend best practices for the project management.
• Focus on streamlining process and enhancements related to new or existing workflows and cadences.

Soft skills :

• Use effective communication methods and facilitate productive discussions at senior management level.
• Effectively adopt to organizational changes and train the user groups at large.
• Ability to understand the complexity of problems and drive solutioning by working with various leaders across professional services.
• Ability to work with cross functional stakeholders and communicate clearly and build strong relationships.