Solution Consultant

Date: Oct 22, 2021

Location: BU, HU

Company: ArisGlobal

ArisGlobal is empowering life science organizations to deliver breakthroughs faster, more accurately and with precision. As an industry leader, ArisGlobal provides leading SaaS technology to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world.

 

Simply put: our software and technology make it possible for the passage of lifesaving medications and products.  

 

Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever.

 

Solution Consultant - Clinical

The ArisGlobal Clinical Solution Consultant (SC) will support the company’s primary goal of expanding revenue and revenue opportunities by amplifying Sales and Marketing departments’ capabilities to address topics of special expertise, current events and industry trends. This position provides expert knowledge-based input to Sales, Marketing, and Global Commercial teams in support of the company’s primary mission of expanding revenue and revenue opportunities, in line with overall company strategy. 

 

The primary function of the Solution Consultant position is to bring customer facing, inward facing and Industry / agency thought leadership experience to ArisGlobal’s LifeSphere suite of offerings. This position requires in-depth experience in drug safety, particularly as it can be practically applied. A person that is practically and professionally involved both in the industry and academically would bring extra credibility to the position.  

 

Essential Duties and Responsibilities

Responsible for providing ArisGlobal with in depth subject matter expert level knowledge of Clinical processes through these critical areas:

 

A.    Customer facing: 

  • General technical sales support:
    • Be able to talk about the product in a technical and business language.
    • Understand the customer vision/business perspective and be able to position the solution accordingly.
    • Address process/functional pain points and highlight why AG can resolve these challenges.
    • Travel onsite for important client meetings and demos.

 

B.    Inward facing: 

  • Product demos / conf. room pilots / key client meetings:
    • Demo planning and oversight of sandbox configuration – making sure all key features are fully functional.
    • Demo execution – ensuring best in class customer experience.
    • Owning demo-related collateral (presentations, etc.).
    • Identifying adjacent opportunities / pain points during demo process.
    • Demo follow-up – recap videos, post-demo customer engagement for questions, feedback, etc.
  • RFx support:
    • With GBD, defining play to win strategy
    • In coordination with BU, defining solution architecture and ensuring it gets translated into proposal documents.
  • Post-win support:
    • Ensuring smooth transition to GCP & services – making sure client requirements are understood by internal teams.
  • Marketing support:
    • Work with product marketing team to provide technical insight for marketing collateral as needed.

 

Required Skills, Education & Experience

  • Advanced degree required (Master's or PhD or MD in mathematics, medicine, drug safety, medical information, epidemiology, (bio)statistics, outcome measurement, health services utilization highly preferred)
  • 3 to 6 years of clinical trial, clinical ops yrs experience.   At least 1-3 years in pharmaceutical medical research with exposure to product safety/pharmacovigilance/benefit-risk optimization/regulatory submissions/clinical trial setup and operations.
  • Pharmaceutical industry experience preferred.
  • Strong industry awareness (Life Science - pharmaceutical software). 
  • Proven excellent interpersonal and communication skills. 
  • Effective time management & multi-tasking skills. 
  • Ability to analyze and relate customer issues/requirements to ArisGlobal solutions. 
  • Proven ability to influence cross-functional teams effectively.   
  • Self-managed, self-starter, able to work in rapidly changing environment. 
  • High energy, detail oriented and creative individual. 
  • Ability to work both independently and cohesively in a team environment. 
  • Excellent communication skills both written and verbal required. 
  • Expertise in statistical software. 
  • Global experience preferred.

 

Working conditions

Normal office environment. Ability to work under stress and tight deadlines. Ability to travel up to 50% of the time as needed.

 

 

ArisGlobal proudly offers an Impressive Package of Compensation and Benefits. In addition to competitive salary compensation and paid time off, eligible employees receive health care benefits and can participate in healthcare and dependent-care spending accounts that reduce out-of-pockets costs by reducing taxable income. Income protection and wealth accumulation benefits help our employees reach their long term financial goals.