Solution Consultant

Date: Oct 22, 2021

Location: NJ, US

Company: ArisGlobal

ArisGlobal is empowering life science organizations to deliver breakthroughs faster, more accurately and with precision. As an industry leader, ArisGlobal provides leading SaaS technology to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world.

 

Simply put: our software and technology make it possible for the passage of lifesaving medications and products.  

 

Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever.

 

Solution Consulting – Regulatory Affairs

This position provides expert knowledge-based input to Sales, Marketing, and Global Client Partner teams in support of the company’s primary mission of expanding revenue and revenue opportunities, in line with overall company strategy. The primary function of this subject matter expert position is to bring customer facing, inward facing and Industry / agency thought leadership experience to ArisGlobal’s LifeSphere suite of offerings. This position requires in-depth experience in drug safety, particularly as it can be practically applied. A person that is practically and professionally involved both in the industry and academically would bring extra credibility to the position.  

 

As the subject matter expert (SME) in this area, you will support the organization’s primary goal of expanding revenue and revenue opportunities by amplifying Sales and Marketing departments’ capabilities to address topics of special expertise, current events, and industry trends. 

 

Duties and Responsibilities

Responsible for providing ArisGlobal with in-depth subject matter expert level knowledge of regulatory affairs through these critical areas:

Customer facing: 

  • General technical sales support:
    • Be able to talk about the product in a technical and business language
    • Understand the customer vision/business perspective and be able to position the solution accordingly
    • Address process/functional pain points and highlight why AG can resolve these challenges
    • Travel onsite for important client meetings and demos

Inward facing: 

  • Product demos / conf. room pilots / key client meetings:
    • Demo planning and oversight of sandbox configuration – making sure all key features are fully functional
    • Demo execution – ensuring best in class customer experience
    • Owning demo-related collateral (presentations, etc.)
    • Identifying adjacent opportunities / pain points during demo process
    • Demo follow-up – recap videos, post-demo customer engagement for questions, feedback, etc.
  • RFx support: With Global Business Development, defining play to win strategy.
    • In coordination with product team, defining solution architecture and ensuring it gets translated into proposal documents
  • Post-win support: Ensuring smooth transition to Global Customer Support & services – making sure client requirements are understood by internal teams.
  • Marketing support: Work with product marketing team to provide technical insight for marketing collateral as needed.

 

Education/Experience:

  • Advanced degree required (Master's or PhD or MD in medicine, drug safety, regulatory affairs, medical information, epidemiology, (bio)statistics, outcome measurement, health services utilization highly preferred).
  • 3 – 6 years of regulatory affairs experience.
  • At least 1-3 years in pharmaceutical medical research with exposure to product safety/ pharmacovigilance / benefit - risk optimization/regulatory submissions/clinical trial setup and operations.
  • Pharmaceutical industry experience preferred.
  • Global experience preferred.

 

Skills:

  • Strong industry awareness (Life Science - pharmaceutical software). 
  • Proven excellent interpersonal and communication skills. 
  • Effective time management & multi-tasking skills. 
  • Ability to analyze and relate customer issues/requirements to ArisGlobal solutions. 
  • Proven ability to influence cross-functional teams effectively.   
  • Self-managed, self-starter, able to work in rapidly changing environment. 
  • High energy, detail oriented and creative individual. 
  • Ability to work both independently and cohesively in a team environment. 
  • Excellent communication skills both written and verbal required. 
  • Expertise in statistical software. 

 

Working conditions

Normal office environment. Ability to work under stress and tight deadlines. Ability to travel up to 30% of the time as needed.

 

Perks & Benefits

ArisGlobal proudly offers an Impressive Package of Compensation and Benefits. The following benefits are available for fulltime employees in the United States. Other benefits may apply for employees in other countries. Some of these include:

  • 401(k) ADP: 3% match, first pay period
  • Cigna health, dental, vision: day one
  • Paid maternity + paternity leave
  • Employee referral program – cash bonus’
  • PTO + Holidays + extra days (20+ days year-one)
  • FSA + HSA's, Non-med insurances + Teledoc + pet insurance + theft protection + more…

ArisGlobal is headquartered in Miami, Florida, with offices located in more than 9 countries around the world. Please check out our website/LinkedIn to find out more information about the organization and other available positions.

 


*ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.