Subject Matter Expert

Date: Nov 28, 2020

Location: FL, US

Company: ArisGlobal

ArisGlobal is a dynamic and growing global software company dedicated to serving the life sciences (pharmaceutical, biotechnology and medical device) companies in the management of their clinical trials, drug safety and regulatory information. Our global team – located in major corners of the world – includes some of the industry’s leading authorities, subject matter experts and experienced professionals in their respective areas of life sciences. All are focused on advancing our innovative and market-proven solutions and services. 


Are you are looking for a career where your involvement in a company can make a difference? We are growing fast and always looking for people with the best blend of experience, knowledge, talent and ambition. If you are committed to making a difference and have the skills and experience to make things happen then JOIN US.


General Overview

The primary function of this Subject Matter Expert (SME) position is to bring customer facing, inward facing and Industry/agency thought leadership experience to ArisGlobal’s drug safety offerings. This position requires in-depth experience in drug safety, particularly as it can be practically applied. A person that is practically and professionally involved both in the industry and academically would bring extra credibility to the position. 


The Subject Matter Expert (SME) will support the company’s primary goal of expanding revenue and revenue opportunities by amplifying the Global Service Delivery (GSD) departments’ capabilities to address topics of special expertise, current events and industry trends. The SME will support the company’s ability to address the market domains, by ensuring that industry needs and trends are documented and communicated to GSD, and that GSD are equipped with the relevant knowledge in order to develop and implement the Aris Global product range in a way that can be maximally exploited.   During this process, the SME will continue to work with identified industry partners and will continue to monitor and provide input into the GSD development process of the product. The SME will also be responsible for presenting the thought leadership towards the industry through active participation in industry events.


Essential Duties and Responsibilities

Responsible for providing ArisGlobal with in depth subject matter expert level knowledge of drug safety through three critical areas:

  1. Customer facing: During discussions with potential customers, bring to bear extensive knowledge of the field, and explain not only how our products would suit them, but what they should be doing relating to drug safety, etc. Assist clients in overcoming the resistance in the industry to certain techniques, partly cultural and partly regulatory in origin and assist them in navigating through their concerns is an essential component.  Lead Business Development activities (e.g. Workshops) on our customer projects
  2. Inward facing: Internally, this position will provide direction to help develop and design software tools so that they function appropriately. Working with different individuals involved, assist in the ongoing projects related to the Safety suite as well as the creation of new offerings in the area of risk management. The SME will be responsible for solidifying and extending these capabilities, including the definition of new capabilities to help support drug safety committees in their decision making. The SME will be responsible for identifying and maintaining relationships with development partners and monitor the development process of these strategic extensions.
  3. Industry / agency thought leadership: This position will liaise with agencies on behalf of customers who might be particularly reserved about certain issues, and it is useful to be able to make thoughtful experienced arguments. At the same time, we would like to establish in industry forums (through speaking, writing, etc.) knowledge of Aris Global as setting the standard for how drug safety and pharmacovigilance should be conducted in terms of industry best practice. The best practices in many cases don’t actually exist, but customers are eager for knowledge about ‘how others do it right’. We can convey that and help to establish the best practice where it does not yet exist.  Prepares and delivers subject matter presentations, white papers, training, etc.


Requirements: Education/Experience

  • Ten (10) years of drug safety or epidemiology experience.  
  • Pharmaceutical industry experience preferred.
  • Experience working with large administrative or medical records databases required; prefer candidates with current statistical programming expertise. 
  • Experience working with health authorities is preferred. The successful candidate will be expected to keep up to date with the FDA and other Regulatory Agencies regarding applications of electronic, patient-level databases and other emerging epidemiologic research tools. 
  • Global experience preferred.
  • Authored in the subject preferred.



  • Strong industry awareness (Life Science - pharmaceutical software).
  • Proven excellent interpersonal and communication skills.
  • Effective time management & multi-tasking skills.
  • Ability to analyze and relate customer issues/requirements to ArisGlobal solutions.
  • Proven ability to influence cross-functional teams effectively.  
  • Self-managed, self-starter, able to work in rapidly changing environment.
  • High energy, detail oriented and creative individual.
  • Ability to work both independently and cohesively in a team environment.
  • Excellent communication skills both written and verbal required.
  • Expertise in statistical software. 


Working conditions

Normal office environment. Ability to work under stress and tight deadlines. Ability to travel up to 50%of the time as needed. Current: remote.



ArisGlobal proudly offers an Impressive Package of Compensation and Benefits. In addition to competitive salary compensation and paid time off, eligible employees receive health care benefits and can participate in healthcare and dependent-care spending accounts that reduce out-of-pockets costs by reducing taxable income. Income protection and wealth accumulation benefits help our employees reach their long-term financial goals.

As a full-time employee of ArisGlobal, you will have the option to participate in various benefit programs as you meet the respective eligibility criteria. Some of the more significant ArisGlobal benefits and programs include:

  • Eligible to participate in the ArisGlobal 401(k) program administered by ADP: 1st pay-period
  • 401(k) - First 3% match capped at max $4,000 EMR annually
  • Cigna Insurance for health, vision, and dental: starts day-1!
  • Paid Maternity/Paternity Leave
  • Employee referral programs - $1000+
  • Paid time off, holidays, and floating holidays (20 + days)
  • Flexible spending accounts + HSA's
  • Non-medical insurances + Teledoc (pet insurance optional, included!!)


*ArisGlobal is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.